CarForum.net - Car Forums, Automotive News and Community
Home Gallery Register Calendar Members List

Go Back   CarForum.net - Car Forums, Automotive News and Community > General Car Discussion > General Automotive Discussion

Reply
LinkBack Thread Tools
Unread 11-30-2013, 11:23 AM   #1
New Member
 
Join Date: Nov 2013
Posts: 1
Rep: 10 bangn is on a distinguished road
Default is it right for my auto shop to charge me for something they broke?

I have a 1998 Toyota Camry and took my car in yesterday to get the caliper fixed/clean because it was sticking. Now, i know absolutely nothing about cars but from my understanding in the process of cleaning the caliper up the mechanic broke a part of the brackett used to hold the caliper (???) from drilling into it because it was so rusty. My car is still in the shop since they have to order a new brackett, which won't come in until Monday. They're charging me for the part and labor which comes to about $120. OK, now I understand fine my car is a little older, and I'll pay for the brackett but I'm wondering about the labor cost. Should they charge me for the labor since it was them who broke it?

bangn is offline  
Reply With Quote
Unread 11-30-2013, 01:32 PM   #2
Veteran Member
 
Mr Car Guy's Avatar
 
Join Date: Mar 2008
Location: Surrey, BC, Canada
Posts: 2,052
Rep: 186 Mr Car Guy has a spectacular aura aboutMr Car Guy has a spectacular aura about
Default

So they tried to recover the brake caliper that likely should have been outright replaced and they failed. Sounds like they were trying to do you a favor and save you some money.

This kind of thing happens often on older high mileage vehicles and rusty vehicles.

I try to remove an old hard rubber hose from a plastic fitting that has be exposed to high heat for a decade or more, and the plastic fitting breaks, who's fault is it?

I replace a broken brake line and try to open the bleeder screw to bleed the brakes, and the bleeder screw is rusted, and it breaks, whose fault is it?

This happens, rust, heat and age take its toll. It sounds reasonable to me.
__________________
2003 GMC Envoy 5.3

Last edited by Mr Car Guy; 12-01-2013 at 05:15 PM.

Mr Car Guy is offline Mr Car Guy's Gallery  
Reply With Quote
Unread 12-01-2013, 02:02 PM   #3
Community Director
 
Mike's Avatar
 
Join Date: Jun 2008
Location: Minneapolis, MN
Posts: 7,602
Rep: 153 Mike has a spectacular aura aboutMike has a spectacular aura about
Default

Things happen - I understand where you're coming from but there is likely absolutely nothing they did wrong. Worn out parts break.
__________________
"He shouted: 'You've won! Didn't you know?' I didn't, and it's about the nicest thing I've ever been told" -Bruce McLaren, 1968 Belgian Grand Prix
Read the rules! | DO NOT REPLY TO SPAM
Daily Driver: 2006 Mazda 3 S sedan - 2.3L I4, 5 speed manual - 78k miles
Girlfriend's Car: 2013 Chevy Volt - 30k miles
Bikes: 1979 Yamaha XS 750


Mike is offline Mike's Gallery  
Reply With Quote
Unread 12-03-2013, 09:26 AM   #4
New Member
 
Join Date: Dec 2013
Posts: 7
Rep: 11 mike1178 is on a distinguished road
Default

It may sound unreasonable, but if it's an old part, it was likely to break and need replacing sooner or later anyway. Sounds like they were just doing their job, as other people before have said, old parts break, it happens, just one of those things unfortunately

mike1178 is offline  
Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 06:26 PM.

Shogun Interactive Development Copyright 2015 Shogun Interactive Development. All rights reserved.