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Unread 06-21-2015, 02:35 AM   #1
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Default Bought a used 2013 Civic today feel like the dealership did some unethical things?

Hey guys,

Today I bought a used 2013 Civic EX. Once the receipt was printed my salesman mentioned that I had an additional 600 dollars added. One 300$ fee for etch the other for pulse. He said that they were required.

I quickly googled etch and saw that it was not required after pointing this out to him he said okay and removed it. I was wondering is pulse also required or did he lie to me about it?

Also, after I bought the car they only gave me one key and it didn't have a fob (he warned me just before filling out paperwork about the fob missing but not the second key). Should the dealership be expected to give me two keys at no additional charge?

Additionally, in the trunk there are a whole bunch of cords hanging down that the salesman told me that a previous owner probably had a sound system attached. Should they be expected to fix it so there aren't random cords everywhere?

Lastly, the front two seats had protective plastic/paper over the foot mats. After buying the car and seeing it with those removed I noticed that the front driver seats one had a big hole in it. I'm assuming its okay that I ask them to replace it?

They have a 3 day no questions asked return policy so I wanted to get a few of these things fixed if possible. What do you guys think?

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Unread 06-21-2015, 09:56 AM   #2
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Seems a little sketchy to me. I never buy from dealers
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Unread 06-21-2015, 08:52 PM   #3
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Couple things. What city was the car purchased? Was it an actual honda dealer, or was it like a buy here pay here lot? How much did you pay for the car? Miles?

It sounds awful thrashed for a 2013. Whether or not you should keep it just depends on how good of a deal you got and whether you are willing to live with the issues.
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Unread 06-22-2015, 08:06 AM   #4
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The final price you pay should only be plus tax, title, and licensing fees (TTL). Look up what these should be for your state.

To be totally honest you should have taken a closer look at the car and demanded these things be fixed before you bought the car. You should have also demanded that the fees assessed on the purchase of the car will be only TTL. You may not be able to get out of these superfluous fees at this point.

That being said, time is tight so threaten to return the car if they do not fix these things immediately. They could waffle until the return period expires though so you need to move quickly.
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Unread 06-23-2015, 07:11 PM   #5
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You've got no leg to stand on. You bought the car. These are things you definitely should've seen.

As for the keys, it varies by dealer. Sometimes the trade in only has one key, some dealers make another copy for fairly new cars, some don't.
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