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#1 |
Junior Member
Join Date: Apr 2016
Posts: 14
Rep: 10
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![]() Is the lifetime warranty only applicable to original owner? If i buy used snapon wrench/socket/ratchet etc on ebay and 6 months later it beaks, am I SOL?
Thanks ahead |
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#2 |
Veteran Member
Join Date: Mar 2008
Location: Surrey, BC, Canada
Posts: 2,052
Rep: 186
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![]() Technically, the lifetime warranty is on the tool, whoever owns it.
I once found a heavily rusted Snap-On wrench buried in the dirt while digging a trench. I gave it to the Snap-On guy and got a brand new one. However, if you do not regularly deal with a Snap-On guy he may be very reluctant to replace something for someone who has never spent money on tools from him. When I left the shops and went it alone at home, I never bought any Snap-on tools but I still had the occasional tool that broke. Over the years I had quite a collection and wanted them replaced. I gathered them up and put them in a box in my truck and carried them around with me as I often pass by a Snap-On truck while running errands. I showed up at a shop where I saw a truck in the lot. I brought my broken tools in and he looked at me with a long pause, I knew what he was thinking. This was probably $200 in tools, and he had never seen me before. I pulled out 20 bucks and he was suddenly very happy to replace my broken tools. Totally depends on the Snap-On guy.
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2003 GMC Envoy 5.3 |
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#3 | |
Junior Member
Join Date: Apr 2016
Posts: 14
Rep: 10
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![]() Quote:
On a warantee replacement do snapon guys ever get screwed or is it the corporate that hoofs the bill? I got nothing against buying they guy a pizza or giving him a $20 tip for hassle, but I’d feel bad to stiff him with hundreds of dollars in warantee bills if corporate does not do justice by him... |
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#4 |
Veteran Member
Join Date: Mar 2008
Location: Surrey, BC, Canada
Posts: 2,052
Rep: 186
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![]() Corporate reimburses the dealer, but the dealer has to protect himself by ensuring that the tool has not been abused, ie: using a hammer on the wrench, or prying with a screwdriver.
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2003 GMC Envoy 5.3 |
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